Do these issues plague your business?
· Network Neglected?
Is yours perceived as a “necessary evil” and not as integral to improving business performance?
· Downtime Impact?
Are IT outages distracting your staff from their core focus, or prohibiting them from working efficiently?
· Distracted Employees?
Do your staff rely on other non-IT employees to deal with distracting IT problems?
· Increased Productivity:
Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.
· Reduced Business Impact from IT Failures:
Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.
· Reduced Network Downtime Through Proactive Maintenance:
Through regular, preventative maintenance activities designed to keep your network operating efficiently, we reduce the number of emergency incidents you encounter.
“This program perfectly suits my business needs and ensure we have optimum uptime to avoid affecting our business.”
An IT Partner, Not Provider
We understand why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology to support your initiatives. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component ensures optimum uptime for your business.
One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our Down to Business Services solution, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.
This solution is so effective that our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network.
Getting audited will cost your organization thousands! But what if you already had the reports ready for the auditor? Think of the savings!
We have the technology and the know-how to prepare your HIPAA, SOX, GLBA, or other major compliance reports for you on a monthly basis.
We can even tell you how you did and put a project plan in place if you are not meeting the relevant requirements.
Stop looking over your shoulder, waiting for the big bill to come. Take control of your IT environment and start breathing easy.
Don’t be afraid of an audit… be ready for it!
Benefits of Managed Compliance Reporting
· Be Prepared with Support and Guidance from the Experts
Our highly trained staff will ensure that your reports are prepared the way the auditors want to see them and they will take the time to make sure you know what’s going on.
· Secure Sensitive Client Data
This is the reason that those regulatory compliance acts exist in the first place. What would happen to your business or your reputation if your client data was stolen? Ensuring you met regulatory compliance requirements means you did everything the government suggested and takes the pressure off.
· Industry leading Software
We use only the industry’s best software to help us prepare your reports. The Department of Defence has been standardized on it for years!
· Address issues quickly
Running the reports monthly means you have time to ensure any issues found are dealt with and behind you. Don’t wait for the audit to happen because then you are paying the fines and the project bills at the same time.
· Reduce operating costs
Failure to meet regulatory requirements can lead to hefty fines. Identifying and eliminating these risks will save you money!
· Total peace of mind
With us, you never have to worry about being prepared for the inevitable audit. You’ll be ready and your IT will pass with flying colours.
Complete Desktop Protection for Your Business
All at a price that is easy to budget for. Benefits of Our Core Desktop Solution
THREATS FACING SMBs TODAY
· Network Viruses
· Data Theft
· Phishing Attacks
· Email Spam and Malware
· Security Threats
Encompassing more than just anti-virus, our solution supports full endpoint security
Comprised of advanced technologies that can detect and deploy the latest security patches and let us know which PCs have missing patches
Comprehensive Data Protection
An affordable solution to protect and restore your PC with all of your important documents and files in the event of a device failure or disaster
Transparency via Detailed Reporting
A wide range of reports are provided monthly to ensure you have visibility into the management of your environment monthly
Fully Monitored System
We monitor your entire PC environment to ensure it remains healthy and protected and will act immediately if there is an issue
95% of small and midsize businesses have an anti-virus installed, but 74% still experienced attacks last year!
After a major loss of business data, only 6% of businesses will survive long term! Source: DATAPRO
Essential IT Support
· 24/7 Essentials Monitoring
· Software & Hardware Reporting
· AV Monitoring
· AV Updates
· Threat/Status Reporting
· Windows Patch Management
· 3rd Party Application Patch Management
· Patch Status Reporting –Successful/Missing/Failed Patches
Managed Workstation Backup
· Backup Management and Monitoring
· Backup Success and capacity Reporting for peace of mind
Managed Service Desk (optional)
· Unlimited Remote Service Desk Support
· Trending and Reporting Information
· Capacity/Status Reporting
Managed Mobile (optional)
· Mobile Management, support and reporting
Managed Vulnerability scanning (optional)
· Monthly Vulnerability Scan & Compliance Reporting
Peace of Mind:
· Prefer to leverage our IT expertise to ensure their PCs are:
· Continually protected against viruses and malware attacks and that the AV software will never expire or be out of date
· Continually kept up to date with the latest Microsoft and 3rd Party security updates and software patches to protect against security breaches and vulnerabilities
Reduce Risk & Maintain Productivity:
· Our Managed Backup solution will reduce risk by preserving critical data and maintaining productivity levels through quick recovery and restore in the event of user error, system failure or disaster
Transparency & Accountability:
· Through 24×7 monitoring of your workstation environment and comprehensive reporting, we are committed to providing you with the latest performance metrics